Find ways to discover and safely discuss the “un-discussable”.
- Create space to see from another person’s point of view
- Create space to listen
- Create space to wonder
- Create space to explore
- Create space to discover
- Create space to risk
Helpful conflict management
- “It is my intention to provoke your thinking.”
- “It is not my intention to offend you.”
- “People decide to be offended.”
- “Please decide not to be offended.”
- People are responsible to be gentle
- People are responsible to be forthright
- People are responsible to challenge ideas
- People are responsible to detach their self worth from their ideas.
“Conflict is not bad – badly managed conflict is bad – but worst of all is to deny space for conflict to surface.”
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